FAQs (EN)
How long will my order take?
Some pieces are made to order. Standard production time is 2–3 weeks.
Pre-orders can take up to 10 weeks.
“Ready to ship” items are sent out within 3–5 business days.
Do you offer express shipping?
Yes, but only by request. Please email us before placing your order at shop@t1mepeace.com
What are the shipping costs?
Do you ship internationally?
Yes, we ship worldwide from Berlin, Germany.
Will I have to pay customs duties?
If you're ordering from outside the EU, you may be charged customs fees or import taxes – these are not included in the price and must be paid by the customer.
Can I cancel my order?
Yes – within 24 hours of purchase. After that, cancellations are not possible, but we may offer shop credit.
What if I don’t like the item?
All pieces are made to order, so returns are not accepted.
However, exchanges may be possible within 14 days of delivery (please contact us first). Custom and sale items are excluded.
What if my piece is damaged?
Let us know! We do offer repairs (fees may apply).
How sustainable is your process?
We produce on demand only – no overstock, no waste.
We use recycled silver and gold and even our packaging is eco-conscious.
FORGET ABOUT TIME loves timeless jewellery and objects!
Pieces that reminds you of something, symbolizes thoughts and work as daily reminder. We create jewellery that lives and grows with you, close to your heart and tells your very own story, if you like! We love to create timeless, beloved companions that will accompany you throughout your life. That's why it's important to us that our jewellery is made to a high standard, with best materials, great precision and passion for every little details.
Beside producing FORGET ABOUT TIME jewellery in our workshop, we are proud to work with great local artists, companies and family businesses that combine traditional techniques with modern expertise and with whom we have been working for many years. Each piece is consciously and completely made in Germany (Pforzheim / Viliingen) and also stands for socially and ecologically responsible jewellery.
FORGET ABOUT TIME use high-quality materials such as recycled silver, recycled gold plating and EU stainless steel. Our boxes and packaging are also environmentally friendly, classified as FSC mixed sources. 70% of the materials come from recycled materials and 30% from reclaimed wood or forests managed by the FSC. Partially made from recycled material and fully recyclable.
We believe in conscious manufacturing. That's why we produce in small batches, which can sometimes lead to longer production times.
FORGET ABOUT TIME is a Jewellery brand by Denise Reytan based in Berlin.
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